Responsible Gaming
Gaming Should Be Entertainment
We are committed to promoting responsible gaming practices. Casino games should be enjoyed purely as entertainment, never as a way to earn money or solve financial problems. The house always has a mathematical advantage, and you should only gamble with money you can afford to lose.
Age Verification
All gambling operators in Great Britain are required to verify that users are at least 18 years of age or above the legal gambling age in their jurisdiction. It is illegal for anyone under 18 to participate in casino gaming. If you are under the legal age, please do not attempt to access gambling services.
Warning Signs of Problem Gambling
If you recognise any of the following warning signs in your behaviour, you may be developing a gambling problem:
- Constantly thinking about gambling or past gambling experiences
- Needing to gamble with increasing amounts of money to achieve the same excitement
- Repeatedly trying to cut back or stop gambling without success
- Chasing losses by gambling more to recover money lost
- Lying to family, friends, or professionals about the extent of your gambling
- Jeopardising relationships, education, or career opportunities due to gambling
- Using gambling as an escape from problems or to relieve stress or anxiety
- Borrowing money to fund gambling activities
- Experiencing mood swings or irritability when unable to gamble
- Spending more time or money on gambling than originally intended
If you experience any of these signs, seek help immediately.
Self-Help Tools and Safer Gaming Features
Reputable casinos provide tools to help you maintain control of your gambling:
- Deposit Limits: Set a daily, weekly, or monthly limit on the amount you can deposit into your casino account.
- Loss Limits: Establish a maximum amount of money you are willing to lose in a given period.
- Reality Checks: Enable reminders that pop up during your gaming session to inform you how long you have been playing and how much you have spent.
- Session Time Limits: Set a maximum time for how long you can play in one session.
- Self-Exclusion: Temporarily or permanently ban yourself from accessing your casino account. This is a powerful tool if you feel you are losing control.
- Account Closure: Request permanent closure of your account if you wish to stop gambling entirely.
Always use these tools proactively. If you cannot control your gambling, self-exclusion is a responsible step to take.
Support Organizations and Resources
If you are struggling with problem gambling, professional help is available. The following organisations provide free, confidential support:
United Kingdom
- GamCare: Free counselling, support, and information for problem gamblers and their families. www.gamcare.org.uk | Helpline: 0808 8020 133
- GamStop: The National Self-Exclusion Scheme for Great Britain. Self-exclude from all licensed online casinos simultaneously. www.gamstop.co.uk
- National Problem Gambling Clinic: NHS-funded treatment service for problem gambling. Referral available through your GP.
International Resources
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org | 1-800-GAMBLER
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
If You Need Help
Do not suffer alone. Problem gambling is a recognised condition, and help is available. If you or someone you know is struggling with gambling:
- Contact GamCare on 0808 8020 133 (free, confidential, 24/7)
- Register with GamStop for immediate self-exclusion across all UK-licensed operators
- Speak with your GP or a healthcare professional
- Reach out to a trusted friend or family member
Seeking help is a sign of strength, not weakness. Support is available now.